Can't find the app?
On Google Play it's listed as Zest Player IBO. On a Fire TV Stick or Android TV, use the Downloader app with code 3580576.
All download options →Waka TV support
Contact Waka TV
Orders, payment, renewals, logins and setup help all happen on WhatsApp, 24/7. Check the quick answers below first — most common questions are sorted in a minute.
Before you message us
Quick answers that might save you time
Login not working?
Copy and paste your username and password exactly as we sent them — they're case-sensitive, and an extra space is the most common cause.
Login help →Need help setting up?
Our setup guide covers Fire TV Stick, Android TV, Smart TVs, TV boxes and phones step by step.
Open the setup guide →Picture buffering?
Restart your router and device, and use a network cable or 5 GHz Wi-Fi. If one channel buffers but others are fine, tell us which one.
Get a faster reply
What to include in your message
- Your Waka TV username
- The device you're watching on (e.g. Fire TV Stick, Hisense Android TV)
- What's happening, and which channel if it's just one
- A photo or screenshot of any error message
Support hours: 24/7
Our team answers on WhatsApp every day of the year, including weekends and public holidays — and including free-trial users.
Message us on WhatsApp